Privacy Policy | britishthamesroom.com

1. Introduction

This Privacy Policy explains how britishthamesroom.com collects, uses, stores, and protects information connected with access to and use of the platform.

britishthamesroom.com provides digital entertainment features designed for leisure, friendly participation, and social interaction. Certain platform activities may use virtual currency. This virtual currency exists solely within the platform, has no monetary or exchange value, cannot be converted into funds or tangible items, and cannot be transferred outside the platform.

By accessing or using britishthamesroom.com, you acknowledge that you have read and understood this Privacy Policy.

For questions concerning this Privacy Policy or the handling of personal information, contact:

Email: support@britishthamesroom.com

2. Scope of This Policy

This Privacy Policy applies to information collected through britishthamesroom.com, including information submitted directly by visitors and technical information generated when the platform is used.

This Policy does not apply to independent third-party services that may be referenced or linked from the platform. Those services operate under their own privacy practices.

3. Information We May Collect

3.1 Information You Provide

Depending on the available platform features, you may provide information such as:

Your chosen display name or profile name;
Your email address;
Information included in messages sent to our support team;
Feedback, comments, reports, or enquiries;
Profile preferences and account settings;
Information voluntarily shared through community or social features.

You should avoid submitting confidential, sensitive, or unnecessary personal details through public or shared areas of the platform.

3.2 Technical and Usage Information

When you use britishthamesroom.com, certain technical information may be collected automatically, including:

Device type;
Browser type and version;
Operating system;
Language settings;
Approximate regional information derived from technical data;
Pages, sections, and features accessed;
Date and time of access;
Session duration;
Referral source;
Error reports and performance data;
Cookie identifiers and similar technical markers.

This information helps us maintain platform functionality, understand general usage patterns, improve usability, and protect the platform against misuse.

3.3 Social Interaction Information

Where social or community features are available, we may process information connected with your participation, including:

Public profile details;
Friend or connection activity;
Reactions and participation records;
Community messages or comments;
Reports concerning inappropriate behaviour;
Moderation history;
Preferences related to social features.

Content shared in public areas may be visible to other platform users. You are responsible for choosing what information you make publicly available.

3.4 Virtual Currency Information

We may keep records concerning virtual currency allocated, used, adjusted, or removed within the platform.

These records may include:

Virtual currency balance;
Activity history;
Promotional allocations;
Technical corrections;
Feature-related adjustments.

Virtual currency is a digital platform feature only. It has no monetary value, is not personal property, cannot be sold or exchanged, and cannot be used outside britishthamesroom.com.

4. How We Use Information

We may use collected information to:

Provide and maintain platform features;
Create and manage user profiles;
Personalise platform preferences;
Support social interaction and community participation;
Record virtual currency activity;
Respond to enquiries and technical requests;
Investigate errors, misuse, or security concerns;
Enforce platform rules;
Moderate community content;
Improve accessibility, design, and performance;
Analyse general platform usage;
Prevent automated abuse and unauthorised access;
Comply with applicable legal obligations;
Protect users, the platform, and our legitimate interests.

We do not use personal information for purposes that are incompatible with those described in this Privacy Policy unless a valid legal basis applies.

5. Legal Bases for Processing

Where applicable data protection law requires a legal basis, information may be processed on one or more of the following grounds:

5.1 Performance of a Contract

Processing may be necessary to provide requested platform features and administer your account.

5.2 Legitimate Interests

We may process information where reasonably necessary to:

Maintain platform security;
Improve platform performance;
Prevent misuse;
Provide user support;
Understand how features are used;
Protect our rights and systems.

We consider the effect of such processing on user privacy before relying on legitimate interests.

5.3 Consent

Where required, we may ask for consent before using optional cookies, sending communications, or processing information for a specific optional purpose.

Consent may be withdrawn at any time. Withdrawal does not affect processing completed before consent was withdrawn.

5.4 Legal Obligations

We may process or retain information where required by applicable law, regulatory obligations, legal proceedings, or lawful requests.

6. Cookies and Similar Technologies

britishthamesroom.com may use cookies, local storage, and similar technologies to:

Remember user preferences;
Maintain session continuity;
Store cookie choices;
Support security features;
Measure platform performance;
Identify technical errors;
Understand how visitors interact with platform sections.

Further information is available in the Cookie Policy.

7. How Information May Be Shared

We do not disclose personal information except where reasonably necessary for the purposes described in this Policy.

Information may be shared with:

7.1 Service Providers

Selected service providers may process limited information while supporting hosting, technical maintenance, security, analytics, communications, or customer support.

Such providers are expected to process information only for authorised purposes and to apply appropriate safeguards.

7.2 Legal and Safety Requirements

Information may be disclosed where reasonably necessary to:

Comply with a lawful request;
Respond to legal proceedings;
Protect the rights or safety of users;
Investigate suspected misuse;
Enforce our Terms and Conditions;
Protect platform systems and property.

7.3 Business Changes

If the platform or its relevant assets are reorganised, transferred, or placed under new management, information may be included as part of that process, subject to appropriate privacy protections.

7.4 Information Shared by Users

Information voluntarily posted in public or shared platform areas may be viewed, copied, or discussed by other users. We cannot control how other individuals use information that you choose to publish.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

Whether an account remains active;
The type of information involved;
Support and moderation requirements;
Security and misuse-prevention needs;
Applicable legal obligations;
The need to establish, exercise, or defend legal claims.

When information is no longer required, it may be deleted, anonymised, or securely isolated.

Some limited technical records may be retained for security, compliance, or system integrity purposes after an account is closed.

9. Data Security

We use reasonable administrative, technical, and organisational measures intended to protect information against:

Unauthorised access;
Accidental loss;
Improper alteration;
Unlawful disclosure;
Misuse;
Destruction.

No technical system can guarantee absolute security. Users should take reasonable precautions, including protecting account credentials, choosing a strong password, and avoiding the disclosure of private information in public areas.

10. Age Requirements

britishthamesroom.com is intended only for individuals who are at least 18 years old or who have reached the age of majority required in their jurisdiction.

We do not knowingly collect personal information from individuals who do not meet the applicable age requirement.

If we become aware that information has been submitted by an individual who does not satisfy the required age threshold, we may delete the information and restrict access to the platform.

A parent, guardian, or other concerned person may contact us at support@britishthamesroom.com if they believe that information has been submitted contrary to this requirement.

11. International Processing

Technical providers may operate in more than one country. As a result, information may be processed in a jurisdiction different from the one in which a user is located.

Where required, reasonable safeguards may be used to protect transferred information in accordance with applicable data protection requirements.

12. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to personal information held about you;
Request correction of inaccurate information;
Request deletion of certain information;
Request restriction of processing;
Object to certain processing activities;
Withdraw previously given consent;
Request a portable copy of certain information;
Submit a complaint to an appropriate data protection authority.

These rights may be subject to legal conditions, limitations, identity verification, and retention requirements.

To submit a privacy request, email support@britishthamesroom.com and clearly describe the request.

We may request reasonable information to confirm your identity before acting on a request.

13. Account and Profile Choices

Where account controls are available, you may be able to:

Edit profile information;
Adjust visibility settings;
Change communication preferences;
Control selected social features;
Review account activity;
Request account closure.

Closing an account may result in the loss of profile information, virtual currency, preferences, participation history, and access to platform features.

Virtual currency associated with a closed account does not create any entitlement to compensation, replacement, or external value.

14. Automated Security Measures

We may use automated tools to detect unusual technical activity, repeated access attempts, spam, manipulation, or violations of platform rules.

These tools may temporarily restrict access or flag activity for review. Where appropriate, users may contact support to request clarification or human review.

15. Third-Party Links

The platform may contain links to independent websites or services.

We are not responsible for the content, security, availability, or privacy practices of those third parties. You should review the relevant policies before providing information to an external service.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

Changes to platform features;
New technical requirements;
Changes in data protection practices;
Security improvements;
Applicable legal obligations.

The revised version will be published with an updated effective date. Continued use of britishthamesroom.com after a revision becomes effective indicates acknowledgement of the updated Policy.

17. Contact Us

Questions, concerns, and privacy requests may be sent to:

britishthamesroom.com

Email: support@britishthamesroom.com

Effective date: 23 July 2026